Case Study

Telecom - Authentication system

Business Need

A sim card issue management system should be able to have an authentication system and should be able to recognize applicant details and validate applicant details with MOI security portal. and allocate a valid system card details.

Challenges

  • Accessing millions of records and validating them.
  • Perform operations in seconds and produce results.
  • Should be able to handle entire processing from card details scanning to Debasement in a customized way.

Solution

  • We have created a responsive web application with a trusted agent login.
  • Agent should be able to login and scan applicant ID card details and system automatically captures ID details and cross verify its validation.
  • Upon successful message, agent can allocate a sim card with package plan.

Benefits

  • Authentication process performed accurately.
  • Sim issue process automated and manual intervention removed.
  • Time to issue a new sim card reduced and number of sales increased.
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