Hospitality Services - Custom Application

Business Need

Client wanted to replace their existing online hospitality services platform and have their own customized application to provide their customers a premium travel experience with the help of an application to book airport hospitality services online.

Our Approach

We offered a precise and organized stream of solutions to customers. These solutions generated a positive impact on the overall development of the site and resulted in favorable outcomes.

Solution

The solution included custom designing, development with cron jobs, sms gateways integration, email integration, system with multiple roles, custom API consumption and creation, receipt generation and printing.

Features

• Arrival, departure, transfer, Baggage services and Lounge bookings
• Corporate bookings and modifications
• Online and on-counter bookings system
• Credit allotment to corporate accounts
• Ticket tracking
• Complex backend with multiple stake holder's management
• Special discount and promo codes
• Analytical reports
• Customer enquiries management
• Custom CMS implementation

Challenges

• External system integrations
• Multiple services categorization
• Auto capturing of flight details with date selection
• Corporate account membership management
• Complex cancelation and modification business policy
• Social posting integration with the web application
• Barcode scanner integration
• POS integration

Technical specifications

• PHP Laravel Version 5.6
• jQuery version 3.2.1, Bootstrap version 3.3.7